Client Stories: Starfish Co & Shell Shop

Starfish Testimonial

We caught up with entrepreneur Tracy Hey from Starfish Co and The Shell Shop with 3 shops across West Wales in Newcastle Emlyn and New Quay, on how LHP helped to solve their business challenges and provide real business benefits.

When Tracy approached LHP in 2021 they had been struggling with their Payroll and Pension provisions for some time. LHP helped them with outsourced Payroll, and set them up with Cloud Accounting with all the benefits of automation, saving them precious time, reducing room for errors and creating much simpler finances.

Tracy was impressed with how quickly and easily the payroll and cloud accounts were set up. The team at LHP provided ongoing support for Tracy to manage her business finances online. As the accounts are cloud-based, they can be managed from multiple locations, with only WIFI access and a laptop or device needed to access them.

Here’s what Tracy said:

Staff expertise at LHP is impressive. No question is too big or small and their explanations contain no confusing accounting jargon, just clear, concise advice.

The payroll service is amazing, LHP Payroll takes care of everything, and the team is incredibly knowledgeable. Looking back at how we struggled getting our weekly payroll and pension provisions right, we wish we’d found LHP sooner! Onboarding was so well handled, and payroll services set up in just a couple of days.

From an accounting perspective, our new cloud accounts automation is life changing for us. The software is easy to use and has an ongoing client support.

Client info: Tracy Hey, runs Starfish Shop Co (Newquay & Newcastle Emlyn) and The Shell Shop (Newquay). The Starfish Facebook page Starfish | Facebook is full of unique gift ideas, so take a look!

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If you need help with your business finances, please don’t hesitate to contact our team at LHP. With over 85 years’ experience across a wide range of sectors including retail, our mission is to help businesses thrive adapt and grow.

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